A: Depending on the areas of business performance on which you want to focus, you will see improved results in sales, revenue, customer satisfaction and retention, and quality. Most people report less tangible but still highly relevant results such as improvements in work-life balance, confidence, and a sense of control over adverse situations.

Your return on investment will likely be in the 10x to 30x range.

A: Our technology. The systems and methodologies we use have been in a continual state of growth and development for over 40 years have been implemented by people around the world, in nearly all cultures. Our programs are broad enough to apply to every business challenge and individual, and at the same time they’re customized to your specific needs and wants.

A: Many of our clients participate in both. Individual programs are more adaptable to your schedule and generally require less of a time commitment; the session are shorter. Further, individual programs are “all about you.” For some people this is important, for reasons of confidentiality, or simply personal preference. Group programs give you the added bonus of learning from the challenges and participation of other business owners and professionals. The intended results and outcomes are the same from either format.

A: Our focus is on maximizing human performance. Regardless of the field, there are common factors to elevating human performance. To give a common, everyday example: we all know accountability elevates performance irrespective of the task at hand. These commonalities in human performance factors are what have our work be effective in different cultures, and different industries.

A: Our programs vary, depending on your needs and your company. Our most common programs are six months in duration with 12 sessions occurring during that time. Though the program is whole and complete, most of our clients re-engage us at or near the end of the program because they are so satisfied with the results and want to continue to master the skills at a high level.

The process includes identifying and tracking specific goals for the program, meeting to discuss your progress and learning about a suite of known performance barriers and their solutions that, when internalized, cause performance to elevate in profound ways.

The program truly happens in the day-to-day operations between sessions, where it really matters. You will be engaging with the course material on a daily basis, not by adding to what you do, but by having you approach your work in a way that has you be more effective.